Before any equipment is reshipped, it undergoes rigorous heavy-duty testing and safety inspections. We provide detailed safety test reports along with a full parts checklist to ensure every unit meets our standards. Each reformer is delivered in like-new condition and supported with a full one-year warranty. The warranty covers manufacturing defects but does not include normal wear from use.

Because all Pilates equipment sold through our outlet is open-box and recycled, original manufacturer shipping cartons may not always be available. To ensure safe transit, all items are professionally packed using heavy-duty freight packaging designed specifically for large fitness equipment.

Shipping and handling are completed via freight delivery, and the delivery method will be clearly displayed at checkout. Depending on the size and weight of the equipment:

• Some larger items include inside delivery
  
• Other items are shipped curbside delivery
  

All packaging and shipping methods are selected with one priority in mind: to ensure your equipment arrives safe, secure, and in excellent condition.

Please review the delivery option shown online for your specific item prior to completing your purchase.

Pilates reformers are shipped and delivered within 5 to 15 business days from the date the order is placed.

Consult a physician before starting any exercise program.

Discontinue exercise immediately if you experience pain or discomfort. Improper use of exercise equipment may cause serious injury.

By choosing to use any pilates equipment, you and your clients and patients assume the sole responsibility for its proper use.

You agree to release, indemnify, and hold harmless all retailers, distributors, and manufacturers for injuries resulting from your unsafe or improper use of this equipment.